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Sync2Sys Documentation

Learn how to connect suppliers, manage products, automate pricing, and sync across all your sales channels.

Getting Started

Creating an Account

To start using Sync2Sys, visit panel.sync2sys.com/register and create an account using your email or Google OAuth. After registration, you'll be taken to the dashboard.

Dashboard Overview

The dashboard provides a real-time summary of your system:

  • Active Suppliers — number of connected supplier feeds
  • Total Products — all imported products in your catalog
  • Active Products — products currently active and in stock
  • Out of Stock — products with no available stock

Organization & Team

Each account belongs to an organization. You can invite team members with different roles:

  • Owner — full access, billing management
  • Admin — manage suppliers, products, channels, feeds
  • Member — view access with limited editing

Manage team members from Settings → Team in the panel.

Suppliers

Suppliers are the source of your product data. Sync2Sys supports importing from multiple suppliers simultaneously, each with their own feeds and field mappings.

Adding a Supplier

  1. Navigate to Suppliers in the sidebar
  2. Click Add Supplier
  3. Enter the supplier name and details
  4. Add at least one feed (product, stock, or price feed)

Feed Types

Each supplier can have multiple feeds of different types:

  • Products — full product catalog with all fields
  • Stock — stock/inventory updates only
  • Price — price updates only

Supported Feed Formats

  • XML — most common format for supplier feeds
  • CSV — comma/semicolon-separated values
  • XLS / XLSX — Excel files (auto-converted to CSV on upload)
  • JSON — structured JSON feeds

Feeds can be connected via URL (for automatic sync) or uploaded as files manually.

Field Mapping

After adding a feed, Sync2Sys auto-detects the available fields. You then map supplier fields to Sync2Sys standard fields (name, price, stock, EAN, etc.). Mapping can be done automatically or manually.

Feed Validation & Testing

Before importing, you can test any feed URL to verify it's accessible and see sample data. This helps catch formatting issues early.

Products (Supplier Catalog)

Products imported from supplier feeds appear in the Products section. This is your supplier-sourced catalog with all original data and Sync2Sys enrichments.

Importing Products

  1. Go to Products → Import or use the supplier's import action
  2. Select the supplier and feed to import from
  3. Verify field mapping
  4. Start the import — progress will be shown in real-time
Tip: You can run multiple imports simultaneously. Track all active imports from the Products page.

Managing Products

Products can be viewed, filtered, and edited individually or in bulk:

  • Search — by name, SKU, EAN, or supplier
  • Filter — by status (active, inactive, out of stock), supplier, category
  • Bulk actions — update status, modify fields, or delete multiple products at once

Sync History

Every import and sync operation is logged. View the full history including row counts, errors, and timing from Products → Sync History.

PIM (Product Information Management)

The PIM module lets you create a curated, enriched product catalog separate from raw supplier data. PIM products are your "source of truth" for all sales channels.

Note: PIM is available on select plans. Check your plan's PIM product limit in Settings.

Creating PIM Products

You can create PIM products in two ways:

  • From supplier products — select one or more supplier products and promote them to PIM
  • Manually — create a new product from scratch with full field control

Translations

Each PIM product supports multilingual content. Add translations for any locale with separate title, description, and meta fields per language.

Variants

PIM products can have variants (e.g., size, color). Each variant has its own SKU, price, stock, and attributes.

Media

Add product images via URL or file upload. Manage image order, set a primary image, and add alt text for SEO.

AI Content Generation

Sync2Sys can generate product content using AI. Available for fields: title, short description, long description, meta title, and meta description. AI usage is tracked against your plan's monthly token limit.

Version History

Every change to a PIM product is versioned. You can view the change history and restore any previous version.

Categories

The category system lets you build a unified taxonomy and map supplier categories to your own structure.

Category Sets

Category sets are independent category trees. You might have one set for your online store and another for a marketplace. Each set has its own hierarchy.

Building Your Category Tree

  1. Navigate to Categories
  2. Create a new category set (or use the default)
  3. Add categories individually or in bulk
  4. Organize them into a parent-child hierarchy

Category Mapping

Map supplier categories to your own categories. This determines how imported products are organized in your catalog.

  • Manual mapping — drag and drop or select target categories
  • AI-assisted mapping — Sync2Sys suggests mappings using AI analysis
  • Bulk mapping — map multiple categories at once
  • Auto-detect — automatically extract unique categories from supplier feeds

Price Rules

Price rules let you define automated pricing formulas that transform supplier prices into your selling prices.

How It Works

Rules are applied in priority order. Each rule can have conditions that determine which products it affects. When a product matches a rule's conditions, the rule's formula is applied to calculate the final price.

Creating a Rule

  1. Go to Price Rules
  2. Click Add Rule
  3. Set the formula (e.g., markup %, fixed margin, formula)
  4. Define conditions (optional): supplier, category, brand, EAN pattern, stock quantity
  5. Set the priority order

Price Simulation

Before applying rules to your catalog, use the simulation tool to preview results. Enter a supplier price and optional conditions to see which rules apply and the calculated final price.

Sales Channels

Sales channels are the platforms where you sell your products. Sync2Sys pushes product data, prices, and stock to each connected channel.

Supported Platforms

  • WooCommerce — via REST API keys or Sync2Sys plugin
  • Shopify — via OAuth integration
  • PrestaShop — via API connection
  • Magento 2 — via REST API integration key
  • OpenCart — via REST API key
  • Allegro — via OAuth 2.0 authorization (Allegro REST API)
  • eBay — via OAuth 2.0 authorization (eBay REST API)
  • Amazon — via SP-API authorization (Amazon Selling Partner API)

Connecting WooCommerce

Two options:

  1. Using the Sync2Sys plugin — install the plugin from WordPress, and it will automatically connect your store
  2. Manual API keys — generate WooCommerce REST API keys (Consumer Key + Secret) and paste them in Sync2Sys

Connecting Shopify

  1. Go to Sales Channels → Add Channel
  2. Select Shopify
  3. Enter your Shopify store domain (e.g., mystore.myshopify.com)
  4. Authorize the connection through Shopify OAuth

Connecting PrestaShop

Before connecting your PrestaShop store to Sync2Sys, you must enable the WebService feature in your PrestaShop Back Office. If WebService is not enabled, you will see the following error:

HTTP 503: {"errors":[{"code":22,"message":"The PrestaShop webservice is disabled. Please activate it in the PrestaShop Back Office"}]}

Follow these steps to connect PrestaShop:

  1. Log in to your PrestaShop Back Office
  2. Navigate to Advanced Parameters → Webservice
  3. Set "Enable PrestaShop's webservice" to Yes and click Save
  4. Click "Add new webservice key" — a new API key will be generated
  5. Set the permissions for the generated key — you must grant access to the following resources:
    • products — full access (GET, PUT, POST, DELETE)
    • categories — full access
    • stock_availables — full access
    • combinations — full access
    • images — full access
    • manufacturers — GET
    • languages — GET
    • currencies — GET
  6. Save and copy the generated API key
  7. In the Sync2Sys panel, go to Sales Channels → Add Channel → PrestaShop
  8. Enter your store URL (e.g., https://your-store.com) and the API key
Important: Make sure your PrestaShop store URL is publicly accessible and uses HTTPS. If you are using an SSL certificate, it must be valid.

Connecting Magento 2

To connect a Magento 2 store, you need to create an API integration in the Magento admin panel:

  1. Log in to your Magento admin panel
  2. Navigate to System → Integrations
  3. Click Add New Integration
  4. Enter a name (e.g., "Sync2Sys") and your admin password for confirmation
  5. In the API tab, select the following resources:
    • Catalog — full access (products, categories, attributes)
    • Inventory — full access (stock)
  6. Save and click Activate
  7. Copy the generated keys: Consumer Key, Consumer Secret, Access Token, and Access Token Secret
  8. In the Sync2Sys panel, go to Sales Channels → Add Channel → Magento 2
  9. Enter your store URL and all 4 API keys

Connecting OpenCart

To connect your OpenCart store to Sync2Sys:

  1. Log in to your OpenCart admin panel
  2. Navigate to System → Users → API
  3. Click Add New or edit an existing API user
  4. Enter an API username, generate an API key, and set the status to Enabled
  5. In the IP Addresses tab, add the Sync2Sys server IP address (shown in the Sync2Sys panel during setup)
  6. Save and copy the API key
  7. In the Sync2Sys panel, go to Sales Channels → Add Channel → OpenCart
  8. Enter your store URL, API username, and API key

Connecting Allegro

Allegro is a Polish marketplace. Sync2Sys supports a direct integration with Allegro via OAuth 2.0 — you do not need to create any developer application.

  1. In the Sync2Sys panel, go to Sales Channels → Add Channel → Allegro
  2. Click Connect to Allegro
  3. You will be redirected to the Allegro login page — log in with your Allegro account
  4. Confirm that you grant Sync2Sys access to your Allegro account
  5. After successful authorization, you will be redirected back to the Sync2Sys panel and your Allegro channel will be connected
Note: Sync2Sys automatically refreshes the access token, so no manual re-authorization is required.

Connecting eBay

eBay is an international marketplace. Sync2Sys supports a direct integration with eBay via OAuth 2.0 — you do not need to create any developer application.

  1. In the Sync2Sys panel, go to Sales Channels → Add Channel → eBay
  2. Select the eBay marketplace region (e.g., eBay.de, eBay.co.uk, eBay.com, etc.)
  3. Click Connect to eBay
  4. You will be redirected to the eBay login page — log in with your eBay account
  5. Confirm that you grant Sync2Sys access to your eBay account
  6. After successful authorization, you will be redirected back to the Sync2Sys panel and your eBay channel will be connected
Note: Sync2Sys automatically refreshes the access token, so no manual re-authorization is required. You can connect multiple eBay regions as separate sales channels.

Connecting Amazon

Amazon is the world's largest marketplace. Sync2Sys supports a direct integration with Amazon via the Selling Partner API (SP-API) — you do not need to create any developer application.

  1. In the Sync2Sys panel, go to Sales Channels → Add Channel → Amazon
  2. Select the Amazon marketplace region (e.g., Amazon.de, Amazon.co.uk, Amazon.com, Amazon.fr, etc.)
  3. Click Connect to Amazon
  4. You will be redirected to the Amazon Seller Central login page — log in with your Amazon seller account
  5. Confirm that you grant Sync2Sys access to your Amazon seller account
  6. After successful authorization, you will be redirected back to the Sync2Sys panel and your Amazon channel will be connected
Note: Sync2Sys automatically refreshes the access token, so no manual re-authorization is required. You can connect multiple Amazon regions as separate sales channels.
Important: Your Amazon seller account must have an active "Professional" selling plan. "Individual" accounts do not support SP-API integration.

Synchronization

Once connected, you can trigger a full sync or monitor the sync status. Each sync creates a log with details about products created, updated, or errors encountered.

Export Feeds

Export feeds let you generate product data files for marketplaces, comparison shopping engines, and advertising platforms.

Creating an Export Feed

  1. Go to Export Feeds
  2. Click Create Feed
  3. Choose the output format: XML, CSV, or JSON
  4. Configure filters to select which products to include
  5. Map product fields to the target format

Filters

Two filter modes are available:

  • Simple — select by supplier, category, status, stock
  • Advanced — build complex rule trees with AND/OR logic, conditions on any field including attributes

Publishing

Published feeds get a public URL (e.g., panel.sync2sys.com/api/public/feeds/your-feed-slug) that third-party platforms can access. Feeds are cached for performance and rate-limited to 30 requests per minute.

Scheduling

Configure automatic regeneration on a schedule (hourly, daily, or custom cron expression) so published feeds always contain the latest data.

FTP Delivery

Optionally push generated feeds to an FTP/SFTP server. Configure host, credentials, path, and filename in the feed settings.

Dynamic Fields

Dynamic fields let you create computed output fields with conditional rules. For example, set a "shipping" field to "free" when price is above €50, or set a "label" field based on stock quantity.

Export to Verskis.lt

Sync2Sys supports direct product export to the Verskis.lt marketplace. This allows you to automatically publish and update your product catalog on the Verskis.lt platform.

  1. Go to Export Feeds → Create Feed
  2. Select the Verskis.lt format
  3. Configure product filters (categories, suppliers, stock, etc.)
  4. Set pricing rules specific to this channel (if needed)
  5. Publish the feed — Verskis.lt will automatically receive updated data
Note: The feed is generated automatically on a configured schedule or after each supplier sync. Verskis.lt will always receive the latest product, pricing, and stock data.

Billing & Plans

Available Plans

Sync2Sys offers several plans to match your business size. Each plan includes limits on:

  • Number of products
  • Number of suppliers
  • Number of export feeds
  • Number of sales channels (stores)
  • Team members
  • PIM products (if PIM add-on is enabled)

View current plans and pricing at sync2sys.com/en/pricing.html.

Payments

Payments are processed through Paysera. You can pay monthly or yearly (with a discount). Invoices are generated automatically and available in Settings → Billing.

Free Trial

All new accounts start with a 14-day free trial that includes all features. No credit card required.